Search found 243 matches

by Outages.io_Support
Fri Apr 02, 2021 6:59 am
Forum: Windows
Topic: Export CSV, Unauthorized
Replies: 2
Views: 185

Re: Export CSV, Unauthorized

Hi,

I'm told that it was accidentally disabled for Extended reports but it's back on now.

Thanks for bringing it to our attention.
by Outages.io_Support
Fri Apr 02, 2021 6:49 am
Forum: Windows
Topic: Export CSV, Unauthorized
Replies: 2
Views: 185

Re: Export CSV, Unauthorized

Hi,

Thank you for reporting this and I will pass this on to development and see what's going on then update here.
by Outages.io_Support
Sat Mar 13, 2021 3:37 pm
Forum: Linux
Topic: curl malformed url
Replies: 6
Views: 238

Re: curl malformed url

LOL, I was just about to say...

Glad you got it running :).
by Outages.io_Support
Sat Mar 13, 2021 3:24 pm
Forum: Outages.io features, agent or service questions
Topic: Security scans settings not saving
Replies: 2
Views: 276

Re: Security scans settings not saving

Hi, I asked the developers about tihs and the problem is the help/information doesn't show that the scan only runs from port 1 to 1024. We tested allowing a much larger range of ports and the problem was that when there are a large number of scans and ports, they take much too long to run. Also, mos...
by Outages.io_Support
Sat Mar 13, 2021 10:52 am
Forum: Outages.io features, agent or service questions
Topic: Security scans settings not saving
Replies: 2
Views: 276

Re: Security scans settings not saving

Hi,

Can you share the agent ID please so we can look and see what's going on.
by Outages.io_Support
Sat Mar 13, 2021 9:56 am
Forum: Linux
Topic: curl malformed url
Replies: 6
Views: 238

Re: curl malformed url

Hi, Yes, for some reason, the agent is not ending up in the same directory specified or something along those lines. Since your starting directory is /otm, can you ls that directlry and show me what ends up in there after you've run the script. You should see the following at least. -rw-r--r-- 1 roo...
by Outages.io_Support
Sat Mar 13, 2021 9:35 am
Forum: Outages.io features, agent or service questions
Topic: Increased number of Internal disconnects
Replies: 10
Views: 660

Re: Increased number of Internal disconnects

NOTICE: I think a moderator accidentally edited your last comment instead of replying. To fix this, I am copying their reply into this new comment. It's good to hear that things have improved some. One issue we see regularly is that providers will make repairs, everything seems to work nicely for a...
by Outages.io_Support
Sat Mar 13, 2021 9:33 am
Forum: Outages.io features, agent or service questions
Topic: Agent has been abandoned
Replies: 1
Views: 134

Re: Agent has been abandoned

>Got an email with this subject. >Agent number is not shown in my agents -- I believe it refers to a software agent that I removed a long time ago. >But not sure how to tell. Says it will be removed in 30 days. Yes, it would mean there is an old report being removed. I'll mention this to development...
by Outages.io_Support
Mon Mar 08, 2021 8:58 am
Forum: Outages.io features, agent or service questions
Topic: How to reach the extended reports?
Replies: 6
Views: 290

Re: How to reach the extended reports?

>The dev fixed the agent showing extended, but the reports are still not accessible. I was speaking with the dev a few minutes ago, he logged in using your account and could access all of the historical reports. Someone is reaching out to you now to see if they can help you personally as this seems ...