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This information is taken directly from the dashboard where members can download and install our Linux based Internet troubleshooting agent. We have tested on Centos7, Centos 8 and Ubuntu. Once these steps have been followed, the Linux agent will be downloaded and automatically started. Please let u...

The mange menu is where members control the data and installation of software agents. When a software agent is created and its software then installed onto a PC/server/device, an association is created between the software running at the location being monitored and its corresponding reports in the ...

The dashboard shows the last 50 stats while the historical menu is meant to offer ongoing, overall statistics about the performance of this locations Internet service and where most of the problems might be. MOD means 'most often down'. % Affected networks : Percentage of Internet problems with LAN,...

The dashboard shows the last 50 speed tests in order to consolidate the most recent events in one quick view. Mousing over events gives all of the details available about the speed test and its results. In the historical speed tests menu, users can select a certain date range which gives an overall ...

The dashboard shows four hours of pings to not only keep it from being congested with too much data but also because while pings information is useful, the most recent are the most useful. Mousing over events gives all of the details available such as date/time, max, avg and min times of pings. Note...

The dashboard shows a certain amount of data in order to consolidate the most recent events in one quick view. Mousing over events gives all of the details available such as how long, where and with whom the event was along with hops and so on. In the historical outages and average times of outages ...

Hops is in beta development in order to determine the most efficient and useful way of showing this data. The agent not only keeps track of hops internally but it regularly sends an updated hops list which is used by the classification algorithm to help determine LAN, ISP and beyond ISP information....

Historical details about all alerts for this agent are stored long term. Current alerts are shown at the top of the page while historical ones which have been closed are below. historical-alerts.png All alerts can filtered to find specific events by kinds of alerts, date/time, acknowledged by, when ...

The Settings menu will eventually be removed) Nickname : User can set a nickname which is seen in the dashboard to help quickly identify this particular agent. Minimum Outage: This allows the user to see the minimum outages which will be displayed in the dashboard. This option is for convenience in...

Wi-fi - Switch to wireless mode Hardware agents have the capability of monitoring both wired and wireless connections. This configuration page gives members the option to enable wireless, set the encryption type, SSID and key. Once set, the agent will enable its wireless radio, connect to the acces...