Search found 44 matches

by KelAuth
Wed Jul 29, 2020 10:51 am
Forum: Outages.io FAQ
Topic: Dashboard - Standard view, 'Neighborhood map'
Replies: 0
Views: 224

Dashboard - Standard view, 'Neighborhood map'

When viewing reports in Standard view, no matter if Community or Extended, a small map is shown next to the heartbeat. personal-map.png This neighborhood map shows if others in the area are experiencing the same problems being seen by the local agent. If a correlated event occurs, this map will show...
by KelAuth
Tue Jul 28, 2020 11:56 am
Forum: Outages.io FAQ
Topic: Dashboard - Light view
Replies: 0
Views: 233

Dashboard - Light view

The Light view is the default new member view. The idea behind this is to try showing information in ways that most anyone can understand when it comes to troubleshooting their Internet connection. To switch between the two modes, click on the Set dashboard option and pick the preferred view. light-...
by KelAuth
Mon Jul 27, 2020 9:06 pm
Forum: Outages.io FAQ
Topic: Activating new hardware agent
Replies: 0
Views: 204

Activating new hardware agent

When your agent arrives, it takes only moments to activate it. Unbox your device and connect its LAN port to a free DHCP enabled port on your router/modem. You may also connect it to a switch if needed so long as devices connected to this switch can get an IP from your upstream DHCP service. Power t...
by KelAuth
Mon Jul 27, 2020 2:17 pm
Forum: Outages.io FAQ
Topic: Manage agents menu
Replies: 0
Views: 298

Manage agents menu

Members can install agents in any combination of community and extended reports along with either software or hardware agents. This page shows all agents assigned to this account in a list format. This means managing multiple locations from one account is not only possible but beneficial. Manage age...
by KelAuth
Mon Jul 27, 2020 10:53 am
Forum: Outages.io FAQ
Topic: Security scans - monitor locations, web servers, etc
Replies: 0
Views: 176

Security scans - monitor locations, web servers, etc

When reports are in Extended, the Security scan option becomes available. Security scans have a dual purpose. Unauthorized ports One, it can be used to be alerted of unauthorized ports suddenly becoming open on a firewall or a device. Perhaps you were working on something and overlooked a port that...
by KelAuth
Sat Jul 25, 2020 10:58 am
Forum: Outages.io FAQ
Topic: Notifications menu (emails, alerts, SMS)
Replies: 0
Views: 220

Notifications menu (emails, alerts, SMS)

Emails, Dashboard alerts and SMS notifications Everyone has their own requirements and our mission is finding a way to give members control over how the service interacts with each person using it. Rather than sending more notifications than you'd like, we break things down in a way that gives you ...
by KelAuth
Fri Jul 17, 2020 11:55 am
Forum: Release notes / new features
Topic: Extended reports now available
Replies: 0
Views: 370

Extended reports now available

A while back, we posted that we have been working on consolidating much of what we've built over the past few years into a single code base. At this point, ocp.outages.io is running that single code base which opens up the opportunity to offer extended features that only organizations previously had...
by KelAuth
Fri Jul 17, 2020 11:37 am
Forum: Release notes / new features
Topic: New notification - Agent back online
Replies: 0
Views: 232

New notification - Agent back online

Yes, it's the reverse of everything else, when you already know that a location is no longer communicating but want to know immediately if/when it starts doing so again. We call it the 'Agent back online' notification. As of now, the following are the various notifications that you can set. Our Comm...
by KelAuth
Tue Apr 28, 2020 8:15 pm
Forum: Release notes / new features
Topic: New Light and Standard dashboard views
Replies: 0
Views: 3237

New Light and Standard dashboard views

Part of our mission is trying to show information in ways that most anyone can understand when it comes to troubleshooting their Internet connection. We try hard to show meaningful information in ways that everyone can appreciate and find useful. As part of our effort, we've come up with something c...
by KelAuth
Wed Apr 22, 2020 10:47 am
Forum: Explainer videos and howtos
Topic: Howto: Low bandwidth alerts and notifications
Replies: 0
Views: 3394

Howto: Low bandwidth alerts and notifications

We have added a feature called 'Low bandwidth' for Extended reports enabled agents and organizations. The feature allows not only monitoring for low bandwidth conditions with historical details but to also receive alerts if speeds drop below a set limit. Alerts, notifications and historical The new ...