Export CSV, Unauthorized

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kmichailg
Posts: 1
Joined: Thu Apr 01, 2021 7:21 pm

Export CSV, Unauthorized

Post by kmichailg »

Hello,

Recently bought the Extended Edition for one of the monitoring agents. A little shame it doesn't apply to both of my active agents, given the price range.

Anyhow, I tried to export historical outage data to CSV but it says that I am unauthorized to export. IIRC exporting data is part of the extended edition.

Is there a misconfiguration error?

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Outages.io_Support
Posts: 243
Joined: Wed Feb 12, 2020 11:09 am

Re: Export CSV, Unauthorized

Post by Outages.io_Support »

Hi,

Thank you for reporting this and I will pass this on to development and see what's going on then update here.
I'm with the Outages.io support team. Please post your question and I'll try to answer

Are the issues in your local network, with your Internet provider or beyond?
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Outages.io_Support
Posts: 243
Joined: Wed Feb 12, 2020 11:09 am

Re: Export CSV, Unauthorized

Post by Outages.io_Support »

Hi,

I'm told that it was accidentally disabled for Extended reports but it's back on now.

Thanks for bringing it to our attention.
I'm with the Outages.io support team. Please post your question and I'll try to answer

Are the issues in your local network, with your Internet provider or beyond?
Save countless hours by letting Outages.io help you find Internet connection problems.

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