Security scans settings not saving

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kasper1985
Posts: 1
Joined: Sat Mar 13, 2021 10:35 am

Security scans settings not saving

Post by kasper1985 »

Hi,

I have just upgraded to extended. When trying to setup a security port scan with for example ports 80,443 and 32400 the settings do not save whatever i try.

It always defaults back to 80, 443 and every 10 minutes. I want to set it up to run once a day since it's a home connection and not critical.

Another question: Is there any option to choose another location for the ping tests? I am located in the Netherlands so more local server would give more realistic ping results.

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Outages.io_Support
Posts: 243
Joined: Wed Feb 12, 2020 11:09 am

Re: Security scans settings not saving

Post by Outages.io_Support »

Hi,

Can you share the agent ID please so we can look and see what's going on.
I'm with the Outages.io support team. Please post your question and I'll try to answer

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Outages.io_Support
Posts: 243
Joined: Wed Feb 12, 2020 11:09 am

Re: Security scans settings not saving

Post by Outages.io_Support »

Hi,

I asked the developers about tihs and the problem is the help/information doesn't show that the scan only runs from port 1 to 1024.

We tested allowing a much larger range of ports and the problem was that when there are a large number of scans and ports, they take much too long to run. Also, most standard ports are under 1024.

I have created a new issue to not only add this mention but also to see if there is anything else we might be able to to in order to raise that port limit.
I'm with the Outages.io support team. Please post your question and I'll try to answer

Are the issues in your local network, with your Internet provider or beyond?
Save countless hours by letting Outages.io help you find Internet connection problems.

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